SHIPPING DAMAGE CLAIM INSTRUCTIONS
If shipping damage to the Equipment is discovered or suspected, observe the following guidelines in preparing a shipping damage claim:
Write down a description of the damage or the reason for suspecting damage as soon as it is discovered. This will help in completing the claim forms later.
As soon as damage is discovered or suspected, notify the carrier that delivered the shipment.
Arrange for the carrier's representative to examine the damage.
Complete all carrier claim forms and have the examining carrier sign and date each form.
Tested, approved and listed by ETL as per UL 197, NSF 4 and CSA 22.2